Friday, March 25, 2011

What I Learned At My First SXSW



Live music is alive and well.......


As somebody who loves music but does not frequently attend live shows and as somebody who constantly reads statistics about declining concert ticket sales, I’d made the assumption that the concert industry is fading out in favor of the online music experience. I learned at SXSW that this is simply not true. I was blown away by the staggering number of venues, artists and hardcore music fans in attendance as well as the excitement surrounding each and every one of them. Tens of thousands of people flew hundreds of miles to cram as much music into every waking hour as possible. As a web marketer it was also exciting to see the amount of digital content being captured by fans at any given show. One could not look up without seeing dozens of smartphones, handheld video cameras and still cameras capturing every moment of every performance. One would hope that this content would quickly make its way to the social web and serve to promote the art and careers of the performers.

......but it’s not really my thing.


Well, at least not this particular brand of live music. For me personally the live music experience must contain a number of elements in order to provide the necessary value. In most cases I must already know and love the music that I am hearing performed live. Second, I have to be physically comfortable during the show. Getting knocked around and having my feet stepped on by thousands of sweaty, head-banging fans just isn’t for me. Call me what you wish, but I’m a pretty athletic guy and even just standing up in a crowd for many hours at a time is exhausting. Third, the sound quality has to be superior. In almost every SXSW showcase I attended the sound was deafening and I didn’t even come close to hearing and appreciating the lyrics, melodies, and chord structure that make a true song. Yes, I realize that this is the norm for a live show, but for some reason I just can’t get past this. It’s 2011—why can’t they make speakers that work?

Work travel is exactly that: Work.

Travel is among one of my major passions in life. Naturally when the chance to attend SXSW through my company came up I jumped at the opportunity. I’d never been to Austin, never been to a music festival of this magnitude, and SXSW is even listed in my go-to travel guide The 1000 Places To See Before You Die. Naturally I saw having to work as a small price to pay for the experience. Unfortunately it wasn’t quite that simple. I didn’t appreciate until I was on the ground just how much I’d miss the leisure and pace of vacation travel—particularly the ability to escape the noise, the heat and the crowd when by body was telling me to do so. Television production is exhausting, both mentally and physically, and most of my days were spent tagging along with the host and crew, snapping pictures and social filing along the way. It also surprised me that my strict regimen of diet and exercise in the months leading up to the festival did not translate into the energy that would have been ideal in this setting. I was tired. I was hot. My feet hurt. When a day of shooting was done I found myself not hopping from showcase to showcase but licking my wounds in my hotel room and in bed by midnight.

Panic! At The Disco fricking rocks.




This was the one band at SXSW that I was majorly excited to see. Our production team had scheduled an interview with them but as I was not a direct part of the production team it was unclear for awhile whether I’d be present for the interview or even the show itself. Thankfully the segment producer Iva made the effort to walk me past security into a backstage area where the interview had taken place, and for a few minutes I was actually standing right next to the band. Very cool. After dinner, she also sent me back to the show with a handheld video camera to shoot B-roll footage. I own and have listened extensively to everything that P!ATD has put out, and I guess I always assumed that because of the complex production style and unique nature of the lead singers voice, a lackluster live show was unavoidable. How wrong I was. They were electric, performing all of their hits from the previous 2 albums (including my favorites ‘New Perspective’ and ‘Nine In The Afternoon’) and tracks from their new album Vices and Virtues that I’ve been immersed in since its release on Tuesday.


Austin. Cool city.


The jaded New Yorker in me could not get over how friendly and welcoming just about every single person in Austin was. Even the cab drivers! Even the bouncers! Even airport security! I cannot tell you how refreshing this was. It’s sad that service workers in New York are so needlessly nasty that a friendly smile in another city leaves me in a state of shock, but I appreciate it all the more when I’m on the road. I was also floored by the number of music venues. You always hear about Austin and its live music scene, but I literally could not walk for 30 minutes in any direction without hearing a band playing in some bar. The East Village pales in comparison. Only complaint? Not enough cabs.


I want a tattoo.


Sorry mom. They’re just too cool to resist. While the hipster/indie rock style of dress I saw a great deal of in Austin definitely isn’t my thing, I saw a lot of tattoos that looked really, really good. The only thing that has held me back from taking the plunge is that I don’t know exactly what I want. Maybe I’ll have figured it out by SXSW 2011.

I need to invest more time into music discovery.




Spending the weekend with Steven Smith, AbsolutePunk blogger Tony Pascarella and a number of other festival-goers brought me to the realization that while I consider myself a die-hard music fan, in recent years I’ve put very little effort into discovering new artists outside of the mainstream. All weekend I was surrounded by folks who seemed to know everything about every band that had ever existed. Beyond the headliners I wouldn’t have known where to begin. More full album downloads, more online radio, and more Pandora are definitely on my to-do list.

Thursday, February 10, 2011

An Artists' Guide to Video Production: 5 Questions for a Pro




As managing director of NYC-based production company Production Directorate, Jonathan Smith has gone to sea aboard a nuclear icebreaker, filmed rare HD footage of polar bears in the Arctic Circle, and has worked extensively as a solo shooter and field producer in southern Africa. He's worked in long-form, documentary, news, live events, reality TV and just about every other form of production for diverse outlets including The History Channel, MTV News & Docs, NBC Universal and the United Nations Association. Did I mention that he's a Yale graduate? A longtime friend, I sat down with Jonathan to determine if his experience and expertise could translate into practical advice for bands and artists on a budget. Here's what he said.

Many artist EPKs and other press-related videos require some sort of artist interview segment. What should an artist do to ensure that the interview feels natural and that the soundbites obtained achieve the goals of the segment?

Have a friend interview you by asking questions off camera in a casual, conversational style. Take your time with it. Above all else, don't sit there thinking about soundbites or how it will look -- that's what editing is for. Make sure to discuss your goals with the interviewer, write out some questions or an outline of what main points you want to hit (a good outline is better than a list of questions), and leave it to the interviewer to get those bites from you.

If you are reading from a script, people will tune out in about five seconds -- and viewers can tell right away if something is scripted. When producing these kinds of segments for television, producers do use scripts... but scripts are written after an interview happens. For example, if MTV News is doing a profile of Justin Bieber, they will sit down and shoot an interview with him -- usually lasting at least a half hour. The interviewer is often a producer asking questions off camera. Then, the interview is transcribed and the best soundbites are written together into a script with voiceover from the host. The script is then given to an editor to assemble.

It is important to note that to achieve any kind of professional-looking video, you're going to have to invest in or track down some basic editing software (iMovie, Sony Vegas and Final Cut Express are all good options). Turning on your camera, letting it roll and then uploading an unedited clip to YouTube won't cut it.

What is 'B-Roll' and how should an artist incorporate this into a video project?

If you work around media long enough, you'll run into the term 'b-roll' and become familiar with it. While many people know what b-roll is, hardly anyone seems to remember the other part of the equation: 'a-roll.' The interview material described above, for example, is 'a-roll'. These terms come from the old school tape-to-tape (reel-to-reel) editing systems where film was often literally cut and pasted together in the editing process. A-roll is the backbone of your story. It is the dialogue, narration, interview material and voiceover. B-roll is all the material you see over the a-roll while people are talking. You need lots of b-roll to make a video interesting and compelling, and you also need it to cover all the edits in an interview. It takes a lot of editing to cut a half hour down to a few minutes of the best bites in a coherent story, and all those edit points in the interview need to have some other footage over them so it looks natural.

The rule of thumb is to have b-roll showing everything discussed in the a-roll. For example, if, in your interview you say "I am performing this week at The Rockstar Lounge," you need to have some footage of that performance. It's not enough just to say it, you have to show it. That's the power of video. It's very important to get a lot of b-roll. For every hour of interview footage, you need about three hours of b-roll. It is important to get as much of whatever you can -- even generic shots of you walking down the street, hanging out with friends, etc. It's your video, so make sure your viewers get to see as much of you as possible.

By now, you're probably starting to sense that it takes a lot of work and a lot of footage to get even a short video put together. It does. It takes patience, and it can be tedious at times -- just like any creative process. But it can be a lot of fun, and it is always a great feeling to see your finished product. It is also a very good investment in your career.

What common mistakes would you expect an amateur videographer to make while shooting a live performance video?

If you don't have a tripod (or something else you can set your camera on to keep it steady, like a stepladder), don't bother. The occasional hand-held shot can add some nice style elements, but 90% of your footage needs to be on a tripod.

Your brain is moving faster than you realize, and the typical instinct is to move around a lot and try and get all kinds of different shots. It takes a lot of discipline not to do that. If you do that, the footage will be useless. At the very minimum, make sure to count to ten either in your head or on the camera's timecode reader before changing shots. Don't zoom in and out other than to go tighter or wider a couple of times during the performance.

Also, get fan reactions. Remember, this footage will be edited together, and most live performance videos are not actually a record of the whole song from start to finish. It will usually be cut down into a minute or two, so you don't have to worry about getting every aspect of the performance. As you prepare for your shoot, watch and study other performance videos online and on TV. Keep a close eye on the techniques they use.

Before shooting, do a little research on the concept of "shooting for post." This will help a lot.

If an amateur video camera is used, what can be done to ensure that the quality of light and sound are as good as possible?

The line between professional and amateur cameras is blurring every day. There are some outstanding, affordable HD amateur video cameras out there, and they produce great results (Flip, the iPhone video camera and the Kodak Z18 come to mind). As with professional cameras, you can only get those results with the right planning and attention to details like light, sound and using a tripod.

You might not expect this, but with internet video especially, the audio quality is more important than the picture quality. That's not to say you don't need to worry about getting good picture -- you need to put just as much effort into getting good sound. One obvious point that's easy to forget: make sure you record your interview in a place where there's not a lot of noise.

Also, the built-in microphones on amateur cameras are usually not good enough for interviews and other a-roll shoots. Fortunately, there are many good, affordable third-party microphone options available (a lavalier mic is what you want for an interview, and a decent hardwired one doesn't need to cost more than $40). In fact, the audio gear you use to record your tracks may come in handy. Make sure your camera has a place to plug a mic in (there's usually a 1/8 inch port that looks like a headphone jack). If there isn't a mic jack, you can record to a computer or digital recorder and sync up the audio to the footage -- just make sure to make a loud clap after you start recording on both the camera and audio gear. The editor will use that noise to sync the material together. Your camera person should bring headphones and check to make sure the sound is good. Record a few seconds and play it back to check. There's no worse feeling than going through all the work and effort to shoot an interview only to discover later that the audio is bad. Most things can be fixed in the editing process. Bad audio, unfortunately, cannot be. It has to be recorded right.

For lighting (and in general), it is much more important to make sure your bases are covered than it is to try and be super creative. Footage that's too dark isn't usable. Too bright can sometimes be a problem too, but your camera will, in most cases, keep that from happening. Your focus should be on making sure there is adequate light without a lot of shadows. For HD cameras especially, soft, natural light is best. I've had a lot of luck with simply placing an interview subject facing a window with good light. If a lot of light is coming in, tape a white sheet across the window to diffuse and soften the light a bit. Also, don't be afraid to shoot an interview outside if the weather is ok. Natural light is cheapest, easiest and best. The first hour after dawn and the hour or so before sunset has the best light for this (the so-called 'golden hour'). The midday sun is usually too harsh.

If that's not an option, it may be worth it to invest in some of those higher-end soft light bulbs (the expensive ones at the grocery store-- they run about $10 a pop). Pick up two of those and put them in a couple of regular lamps, and use those lamps to light the room where you are shooting. Lighting is very important, and it takes a lot of time to get it right, but, at the end of the day, it is more of an art than a science. For a TV interview, setting up the lighting often takes more time than the interview itself. Plan to spend some time on it, but don't overthink it. If it looks right, go with it.

Let's assume that an artist does have a small budget to produce a video project and is able to hire somebody. What minimum qualifications should the artist expect from a shooter/editor, even on a budget?

Understand that it is always a lot more expensive than people think. For a fully produced professional video, it will cost at least $1,000 a minute -- usually more. It takes a lot of time, equipment and highly skilled expertise. If you post an ad on Craigslist offering someone $100 to do a video, it's not going to happen. You are most likely going to need to find a film student or someone who is just getting started in the industry who needs to build a portfolio. Students also have access to a lot of awesome, high-end equipment and facilities, so ask around and try and connect with someone enrolled in some kind of media production class or academic program.

In terms of qualifications, make sure you find someone who has at least a little bit of editing experience and access to editing equipment. An editor can become a cameraman a lot easier than the other way around. Make sure you work with the person you hire to set a schedule with reasonable deadlines. Understand that there are standard workflows in production that may not seem obvious to you. You need to work with the person you hire to make sure you are both on the same page about everything from the get-go. When projects run into trouble, it is almost always because of the little things. For example, if you want a YouTube video, don't assume that the person you hire can just crank out a DVD too. Go over everything in detail and understand that you are entering into a creative partnership.

It's also important to understand that most people working in production are freelance and their livelihoods depend on a steady flow of projects. If you come knocking and ask someone to do an "emerging artist profile" -- something that would usually cost thousands of dollars -- and can offer a few hundred bucks, understand that people get hit up for that kind of thing all the time. You may well be able to pull it off, but you have to make it worth their while. How are you different? Why is this cool? Why would I want to donate my time to this project?

Throughout the entire process -- from considering candidates -- to the final delivery, make sure that you are listening to and communicating with your production partner. The first conversation should include some work examples (yours and theirs), sharing some creative ideas and some thoughts on how to pull it off. Look for someone you feel you can communicate with and rely on to get the job done. There will always be bumps in the road and obstacles to sort out. It's very important that the person you are working with knows how to tackle those obstacles (that's not to say he or she needs to have all the answers, just the right approach to figuring it out) so that you can work together to produce an awesome final piece.



Sunday, January 23, 2011

New Program: Meet Chevrolet's "Cruze-arati"

I am very excited to announce the launch of a brand new campaign that I've been working hard on for the past 3 months. As you may know I've been working with Big Fuel Communications, General Motors' NYC-based social media agency of record. As a part of our campaign for the new Chevrolet Cruze we've created a web-based video series surrounding 6 passion points including Music, Sports, Travel, Fashion, Entertainment and Technology. The Cruze-arati campaign follows a different host within each passion point, each of whom is an established influencer in their field, as they blog, vlog and tweet their way across the country in search of the unexpected. Since I began work with Big Fuel I've focused primarily on delivering the web elements of the Music and Sports programs.

In Sports I am extremely honored to be working with host Amy Martin. Amy is the brilliant Phoenix-based founder of social media agency Digital Royalty. She has established herself as the go-to expert in social media specific to the professional sports world. Her clients have included the UFC, Shaq, the L.A. Kings, Chicago White Sox and more. Did I mention that she has over a MILLION Twitter followers? It has really been an honor to work with Amy as I admire her in so many ways. She is the closest to what I'd consider a professional role model, as she's accomplished so much of what I hope to in my career......and she's still young!



In the Music vertical I have the pleasure of working with host Steven Smith. Steven is a veteran music VJ and former host of Steven's Untitled Rock Show on Fuse, the Top 20 Countdown on VH1 and has been involved with a number of other television and web-based projects. Whereas Amy is someone that I hope to emulate in the social media end of my career, Steven is somebody who to me embodies all of the good that remains a part of the music industry. In an industry that in recent years has seemed to produce nothing but burnout, headache and cynicism, Steven brings an energy and enthusiasm to music that has been incredibly refreshing. I can't wait for people to see this on camera.



Though I'm not working within the travel vertical I just have to get in a plug for series host Mike Barish. If Amy is who I hope to emulate professionally and Steven's energy for music is something that I admire, my passion for travel is best embodied in Mike.



You can follow the program on cruze-arati.com, @Cruzearati on Twitter, and pick up some tips on Foursquare as well. I also have to give a shoutout to the segment producers that I've been working with on the project, Jared Pearlman and Iva Jukic. Both are incredibly talented and experienced producers who truly 'get' social media and its' unique implications on web video. More to come!

Saturday, January 8, 2011

Top 30 Pop Songs of 2010

What a great year for pop music! I am truly delighted to have looked back on 2010 and found 30 pop songs that I truly loved. I'm looking forward to great music from all of these artists in 2011.

*1. "Take Control" (Sted E & Hybrid Heights Radio Edit) - Julissa Veloz
2. "Your Love Is My Drug" - Ke$ha
3. "King Of Anything" - Sarah Bareilles
4. "If Its Love" - Train
5. "All The Right Moves" - OneRepublic
6. "Telephone" - Lady Gaga feat. Beyonce'
7. "Speechless" - Lady Gaga
8. "Billionaire" - Travie McCoy feat. Bruno Mars
9. "Gives You Hell" - Glee Cast
10. "Stereo Love" - Edward Maya & Vika Jigulina
11. "Naturally" (Dave Aude Remix) - Selena Gomez & The Scene
12. "Bad Romance" - Lady Gaga
13. "Oh Yeah" - Rod Carrillo & Ronnie Sumrall feat. Bodega Charlie
14. "Grenade" - Bruno Mars
15. "Only Girl (In The World)" - Rihanna
16. "Going Strong" (The Grower Guitarra Mix) - Natalia Flores
17. "You Belong With Me" - Taylor Swift
18. "Raindrops" - Basement Jaxx
19. "Acapella" - Kelis
20. "Misery" - Maroon 5
21. "Secrets" - OneRepublic
22. "Haven't Met You Yet" - Michael Buble
23. "Strange Condition" - Morgan Page
24. "Indestructible" - Robyn
25. "We No Speak Americano" - Yolanda B Cool & Dcup
26. "Poker Face" - Glee Cast
27. "Overload" (Buzz Junkies Club Mix) - Dana Rayne
28. "Shut Up And Let Me Go" - The Ting Tings
29. "Break Your Heart" - Taio Cruze feat. Ludacris
30. "We Are Golden" - Mika

*The #1 most-played track on my ipod in 2010

Thursday, December 2, 2010

The Five Worst Pop Songs of 2010

Before anyone reads this I just want to give much love to all of my friends working hard at major labels to promote artists and bring success to their companies. For what its worth, each of these singles was commercially successful in their own right and any criticism is not of the artist itself but of the single. Each of these artists has had at least one single in their careers that I have loved...........it's just that the classically trained university music major in me has certain creative and artistic standards that these particular tracks failed to meet. It concerns me deeply that pop songs that are lyrically inspiring, rhythmically innovative, structured according to the rules of Western music theory and delivered with genuine vocal talent are becoming increasingly rare. This is how I've chosen to complain. Here are, in my opinion, the worst offenders of 2010.

Eminem
"Not Afraid"

I'm not afraid to take a stand
Everybody come take my hand
We'll walk this road together, through the storm
Whatever weather, cold or warm
Just let you know that, you're not alone


You know what irritates me most about this track aside from the bland, predictable, faux-inspirational chorus? The fact that urban artists and producers use so little creativity in order to deliver something that is no doubt intended to be a dramatic statement. To put things in perspective, here are just a handful of the other songs that have incorporated the overused i-VI-III-VII chord progression in recent years:

"Holiday" - Green Day
"Poker Face" - Lady Gaga
"American Girls" - Counting Crows
"One Of Us" - Joan Osbourne
"Numb" - Lincoln Park
"Lost" - Coldplay
"Love The Way You Lie" - Eminem & Rihanna

Here's what I think happened. Eminem and his producers worked tirelessly in the studio for months to create gritty, heartfelt and unique tracks that are Eminem's forte. Then somebody stood up and said "Hey guys, the album is done, now let's throw something together that radio stations will play." Anyone agree?

Usher
"OMG"

Is Usher even trying anymore? Seriously. Had this song been released without any edits by Andy Samberg as an SNL parody, all of America would have gotten the joke; coming from an established R&B vocalist with a 16 year run of legitimate chart-topping hits, it fell flat. The 'song' (and I use the term loosely) wreaks of laziness on the part writer/producer will.i.am in both songwriting and production. "OMG" comes off as a pathetic attempt to appeal to the lowest common denominator with pointless chanting, autotune and a years old web culture reference. Its almost like he took the gems from his 2004 multi-platinium release "Confessions," dumped them into a Brita filter and poured pop music lovers a glass of what was left. Drink up!

Justin Bieber
"Baby"

He's young. He's cute. He's got a decent voice. He plays the guitar. He's white. So here is my question: whose brilliant idea was it to turn Justin Bieber into a faux hip-hop/urban crooner, pair him up with a low-brow rapper and throw him onstage alongside hip hop dancers? Wouldn't it have made more sense to brand him as an acoustic singer/songwriter (I'm thinking a young Jason Mraz), pair him up with legitimate songwriters instead of urban beatmakers who wouldn't know a harmonic progression if it bit them on the ass and let him share his talents without adding the urban elements? Just because he was discovered by Usher doesn't mean he needs to be Usher, right? The Garage Band beats, uninspiring chord progressions, predictable melodic line and obnoxious 1-word chorus are simply an embarrassment to a young talent that I truly believe is capable of more.

Rihanna
"Rude Boy"

As a man, the lyrics of Rihanna's "Rude Boy" make me.....well.......uncomfortable. I mean, I grew up with Madonna and Britney-- overt female sexuality is neither surprising nor threatening in the least. But on what planet do these qualify as song lyrics?

Come here rude boy, boy can you get it up?
Come here rude boy, boy is you big enough?
Take it, take it, baby, baby

Not to mention the fact that these three lines repeated endlessly over unchanging beats and chord progressions comprise about 90% of the song. Pointless garbage, but if absolutely nothing else it makes me all the more grateful for the colorful and provocative video.

Taylor Swift
"Mine"

I don't mind Taylor Swift. "You Belong With Me" definitely fell within my top 20 singles of 2009. "Mine," the lead single from her multi-platinum October release Speak Now, however, left much to be desired. Swift, though vocally unremarkable, is a talented songwriter with a string of catchy pop/crossover hits to her credit. So what went wrong here? From a structural standpoint the song is rhythmically and melodically repetitive. The backing instrumental track sounds sounds like every other country song that has been written since the dawn of time. But worse than that the song simply isn't about any subject matter that hasn't already been thoroughly covered in Swifts first two studio albums. I don't think that anybody expected her 3rd album to be a drastic transition into womanhood (think Britney, Christina, Miley, etc) but from an actual songwriter I'd have expected a more mature and compelling production.

Tuesday, November 16, 2010

Transitioning from Friends to Fans, Profiles to Pages on Facebook

A recurring issue in the past year with my clients in the music industry and beyond is the why, what and how of Facebook marketing within the new platform. By now most bands have made the transition from personal profile to an artist page, but many solo artists and other celebrities have hesitated to make the big move. Perhaps many artists feel that a personal page is well, more personal, and they're not wrong. The ability to direct-message, invite your friends to events and add new friends is valuable and not an option on a fan page. Many are frustrated with Facebook's constantly changing platform for artist integration and refuse to make the jump on these grounds. However, for artists on the rise that are thinking about the long term promotion of their work, fully committing to the exclusive use of a fan page may be something to consider sooner rather than later.

As of this writing, Facebook caps the number of friends that one can have on a personal profile at 5,000. For a developing artist this may seem like a respectable number, but why would any artist want to limit the number of people who choose to become a part of their online world? An indie artist may have far fewer friends than this on a personal profile, but once again it makes sense to plan for the long term. Also, though the success that artists have found with Social Ads (Facebook's advertising program) has been mixed, this is an option only available to fan pages that should not be ruled out. Artists with specific marketability have found success with the program and a fan page allows you to keep this option open. Finally, personal profiles are more likely to contain sensitive information and may understandably cause an artist to hesitate in handing over their password to members of their marketing team. On the contrary, anyone with a personal profile can be added as a fan page administrator, increasing the likelihood that none of your messaging will fall through the cracks when you become too busy to update.

Once you've decided on making the transition there are a few basic rules to follow that will make things easier.

First, limit your privacy settings to drive new connections to your fan page instead of your personal profile. Click on Account (upper right corner) -- Privacy Settings -- Connecting On Facebook -- View Settings. Change the dropdown menu next to "Search For You On Facebook" to "Friends Only". This will ensure that non-friends who search for you in the future will come across (and like) your fan page instead of your personal profile. You can still send friend requests to new 'real life' friends that you wish to add to your personal profile, but they will not be able to find this profile via Facebook search.

Next, take a good, hard look at your fan page and prepare it for your fans by plugging in all content that would normally exist on your official website or myspace profile. Make sure that your iLike account has your most current music uploaded and organized and add the iLike 'Songs' application so that your Facebook fans can easily listen (or use the My Band app as an alternative). Make sure that all press-ready photos, performance shots and pics with fans are uploaded and organized; save the non-professional images for your personal profile. Do the same with videos, either by integrating the Youtube application or by uploading manually via the Videos application. Use the Events application to make sure that all of your performance dates are current.

Now that your page is ready for traffic, begin the process of inviting your fans from your personal profile to your fan page. There is no way to automatically 'convert' from a personal to a fan page, so you will have to bank on your true fans following you from one to the other. There will be casualties along the way, but remember once again that you are making a long-term commitment. Under the profile pic on your fan page, click on 'Suggest To Friends' to bring up a list of the friends on your personal profile. Suggest your fan page to all of your friends and attach a friendly note with the invite. Something like this:

Hello friends! Moving forward I will increasingly be using my artist page to share my music-related updates such as new tracks, photos, events, videos and more. Please take a moment to 'Like' my page so that we can keep in touch. Thanks for the support!

Finally, commit to a set period of time in which your artist page will be your exclusive portal on Facebook. For practicality, let's say about 3 months. During this time period, follow the 'suggest to friends' instructions above at least 2 more times to catch the folks that missed your first request. Tease your artist page from your personal profile now and then:

Just posted 3 new tour dates on my artist page! (with attached link)

You can also offer incentives that are available exclusively to those who like your artist page. My favorite trick is to use Fan Access, an application that allows you to create and edit a 'fans only' tab, to offer a free mp3 download.

To conclude, a quick note on facebook Groups. Here is the reality: facebook groups are a dinosaur from a bygone age. Very few people join or actively partake in groups anymore, opting instead for the fan pages. Its not that groups lack any particular functionality; rather they just aren't cool or current. Ask your fans to join your Facebook group and you risk sounding out of touch.


Tuesday, August 31, 2010

5 Myths in Social Media Marketing

1) Most of the content that I receive on the web is free, so web marketing must be free as well.

WRONG. While many forms of informational and entertainment-based content are and will continue to remain available on the web free of charge, most social media marketing efforts still cost money. Contrary to popular belief, there are few if any free paths to effective marketing on the social web. Want more Facebook fans? You can easily convert your existing customer base from website visitors or newsletter subscribers to Facebook fans, but are these really 'new' users? Social networks can be an excellent way to improve communication with an existing customer or fanbase, but if you genuinely wish to expand your brand's social media footprint to a new sect of potential customers, you'd better be ready to pay for Facebook Social Ads, Friendblaster Pro on myspace, or somebody to do your targeted follows on Twitter. Think that the unpaid intern who comes into your office once per week and will disappear at the end of the summer is equipped to handle your company's social media marketing strategy because they are young and 'know Facebook'? Think again! You wouldn't ask an intern or entry-level associate to produce your next TV commercial, supervise a million dollar ad buy or coordinate a sponsorship campaign, so why trust your internet strategy to anyone at less than a manager level? Want to produce high-quality and compelling digital content for your brand such as videos, iPhone and Facebook apps, or podcasts? Better get your wallet out-- video production and web development are just as costly as ever.

2) Every business needs active Facebook and Twitter profiles.

WRONG. The cold, hard truth? With a handful of exceptions, Facebook and Twitter have not proven especially effective in marketing certain types of products and services, particularly those that are B2B oriented. Think about it; the operative word here is social network. Social-- not work, business, research, sales-- social. Those that wish to market B2B products on the social web will find it extremely difficult on most social media channels to target their message to the appropriate retail buyer, executive, brand manager, etc. that needs to hear it. Take a look at your own Facebook profile; how many of your 'Likes and Interests', the primary criteria used to target consumers by advertisers, are business oriented? Do you send a friend request to every business contact that you interact with on a daily basis, or do you prefer to keep your account personal, private and fun? The truth about Twitter is that 99% of those who log onto a Twitter account for work purposes are exclusively interested in broadcasting their own messages and not hearing what you have to say. And then there's LinkedIn; as a social network geared toward business professionals you'd think that this would be the ideal environment for finding the right individuals and companies to introduce your B2B product or service to, but the truth is that most people's privacy settings prohibit you from 'cold calling' them unless you are bold enough to claim the stranger as a real-life friend. In my own business development experience I've found that a surprisingly few number of LinkedIn members are open to receiving communication from strangers, either because they do not list their work email address, they do not show up as 'in network' or they simply do not wish to receive communication from non-connections.

3) The web has solved the age-old question of marketing's effectiveness through analytics and ROI tracking.

WRONG. Well, not completely. New tools have come along that allows us to directly track how many clickthrus generated in SEO and SEM campaigns have led directly to sales, but how many digital marketing efforts are actually geared toward driving direct sales as opposed to brand awareness? Your hilarious viral video that cost you $20 to make got 1,000,000 Youtube views; how many of the viewers went out and purchased your product, and how many just got a good laugh? Let's say you have 150 Facebook Interactions, 75 new Twitter followers and your online video received 55 views today. What does this mean exactly? Should you refrain from creating and promoting all digital content that does not directly lead to a trackable sale? Of course not! It is as important as it ever was for executives and marketers to put their message out there to the masses whether or not they can track the exact ROI on these efforts. Some things never change.

4) Social media channels have replaced the need for an effective product website.

WRONG. Official websites are just as important as ever for a multitude of reasons. For starters, websites offer you the freedom to tailor your design, content and marketing message in a way that social networks simply do not. For SEO purposes, your website showing up as the #1 Google hit in a search for your company is the first step in your establishment as a legit enterprise, whereas a myspace profile showing up at the top may raise an eyebrow or two and encourage the searcher to move onto a competitor. A social network profile is not a replacement for an attractive, navigable, informative, content-rich official website, and your website should serve as 'home base' for your marketing efforts.

5) Social media channels are great for generating leads but should ultimately drive traffic back to the 'real' content on my official website.

WRONG. Too many marketers are overly concerned with manipulating the flow of traffic to the location on the web that they deem as the most important. Here's a tip: allow the flow of traffic to develop organically and offer your visitors the content they need in the spots they want to consume it in. If your product or service lends itself naturally to video content posted to Youtube, provide complete information through your videos rather than 'teaser content' that links back to your website. People are smart when it comes to web navigation; if they want to find your website and you've made it easy for them to find, you don't need to manipulate them into doing so. Accommodate your web traffic in the space that they find most comfortable with complete content and information.