5 Rules for Successful Artist Newsletters

With the advent of social media and the ease of managing relationships with fans provided therein, many artists these days see email communication with fans as a thing of the past. I, however, still find the monthly newsletter to be a relevant part of the overall marketing objectives of most artists. Probably the most difficult aspect of digital marketing for artists is the fact that in this day and age people interact with music and artists online in a plethora of ways and places. I think that it is important to respect fans decisions to interact with you when and where they choose to do so and to accommodate them accordingly. Email is still an important part of most people's everyday lives, and if fans choose to offer up their personal address to you it is your responsibility to give them what they want and deserve. In no particular order here are 5 rules for getting the most out of your email newsletters.

Rule #1: Limit Frequency
When considering how often to send out your newsletter it is important to keep your position in the recipient's life (and Ipod) in perspective; Do not assume that every single signup is a superfan who wants you to bombard their work email account every day of the week with what you ate for breakfast that morning. On the contrary, assume that the majority of signups are content to hear from you once in awhile and use your newsletters sparingly. My recommendation is once per month; definitely no more than twice. If you overwhelm your fans inboxes they will simply stop opening the message, rendering your newsletter ineffective. If you are facing a quiet point in your activity as an artist and you have nothing compelling to say in a newsletter, wait until you've got something exciting to send it out.

Rule #2: Provide Original and Compelling Content
You must give your fans a reason not only to sign up for your newsletter but to open it once it arrives in their inbox each and every time. Without at least some small tidbit of original content that does not exist elsewhere online, what is the incentive? Always include something that is exclusive to the newsletter; a personalized note from the artist; a sample of a new track in the works; exclusive photos. You can also use this content as an excuse to promote your newsletter via your web properties. Another idea is to offer giveaways such as free CDs to random signups; do this once per week if you are able and announce the winners in the newsletters to show that the giveaway is real.

Rule #3: Promote Effectively
Provide an easy way for your fans to sign up for your newsletter and feature it prominently on every web property available. The easiest way to do this is with an email collector widget-- the type offered by ReverbNation and other services. I also like to draw added attention to the newsletter by creating a custom banner that sits on top of the widget. The banner can invite fans to sign up and provide the incentive you've created for doing so. On Facebook, use the Gigya Mystuff Application to add your collector widget. Cross-promote the newsletter through mentions on Twitter once in awhile and remember to include your incentive for signups. If you are using myspace comments to communicate with fans, plug the widget and banner into your comment code and invite all new friends to sign up.

Rule #4: Limit Sales Pitches
A common artist mistake is to overwhelm web properties with sales pitches; ie. links to purchase on Itunes AND rhapsody AND CDbaby AND Amazon, etc. It's easy to take for granted the fact that your fans are knowledgeable about purchasing music whether digital or physical and will have no problem finding it should they decide to do so. Use your newsletter to announce new single and album releases; encourage fans to listen to and enjoy your music and make their own purchasing decision when the time comes. After your music is available steer clear of overwhelming pleas to purchase. Also relevant to this, be very careful not to overemphasize tour dates that are only relevant to a small percentage of those who signed up (ie, a newsletter to promote your big show in NYC when only 10 of your signups live there).

Rule #5: Format Effectively
Like all of your web properties your newsletter must be formatted perfectly; use color schemes and artwork that are in line with your other pages. Proofread all text to avoid errors in grammar and punctuation. Double check to make sure that all links are functional. Use fonts that are appropriately sized and easy to read. Format all pictures and text in a way that is clean and attractive. If it's within your budget, hire a graphic designer to create a custom newsletter template for you.

Book Review- 'Twitter Revolution'

Twitter Revolution is a quick and easy read on a subject that many social media marketers hold near and dear written by Deborah Micek, a respected social media marketer and author of 'Secrets of Online Persuasion'. (Warren Whitlock is also named as an author but the voice heard throughout the book belongs overwhelmingly to @coachdeb.) I picked this one up in the hope that it would motivate me to finally jump on the Twitter bandwagon for myself after years of building and supervising accounts for my clients and also to confirm that I was on the right track with what I'd already been doing.

To be honest much of what this book covers can be chalked up to common sense but I did pick up a few useful pointers. I could have done without the hype in the opening chapters designed to convert Twitter skeptics (after all, if I fell into this category I probably would not have purchased the book, right?) but once I actually got to the 'meat' of the book it quickly became a worthwhile read. Of particular significance from a marketing standpoint was Part 3: Influence & Persuasion to position & brand yourself on Twitter & other social networks. In fact if you're already up and running on Twitter successfully I'd say Part 3 stands alone as a useful read.

I would definitely recommend this book for artists and managers who classify themselves as avid readers and those who enjoy keeping up with trends in marketing, but if you already understand the rules of fan relationship management then, as I said, a little common sense will go a long way on Twitter as it does elsewhere in social media.

Oh and in case you're wondering I HAVE jumped on the Twitter bandwagon. Follow me here.

Lily Allen on Twitter

Can I just say how much I LOVE the fact that Lily Allen is an active Twitter user? May God strike me down if I'm wrong on this, but anyone familiar with Lily and her music will attest to this fact that the updates are genuine....the tweets are a little too 'cheeky' to be coming from some hotshot PR person or label rep (and trust me-- the folks working in digital at Capitol Records are far too good at what they do to let something like this happen with one of their artists).

Lily has posted 145 updates since she began on January 30th and already has over 46,000 followers. The fact that she did not begin until a week before her U.S. album release does make me a little nervous. You can't knock the girl and her team for tapping into the Twitter community to promote the new album, but I sure would love to see her remain active over the next several months.

In general I've always recommended that artists not dive into Twitter unless they are in it for the long haul, and I stand by that. Twitter is a means of creating and managing relationships with fans over a long period of time and is not necessarily the best place to begin a media blitz to promote a new album or project. It sure can't hurt if you're an A-Lister like Lily, but I firmly believe that fans resent artists who get started on something like Twitter and quickly lose interest. Twitter is also not useful and effective for every single artist out there. For example, I do not see it as particularly relevant for developing artists in most cases. Disagree? Prove me wrong!